Archive for May, 2009

What’s your goal …?

Friday, May 8th, 2009
What's your goal

What's your goal

“You are never given a wish without also being given the power to make it come true. You may have to work for it, however.” Richard Bach

Following on from my blogs about teamwork and personal development this week, the cherry on the cupcake of really getting somewhere has to be goals and goal setting…!

If you work alone, then its a good idea to have your goals written down, because writing them down makes them more real - goals unwritten are really just wishes, or things that we’d like but haven’t committed to ! Put them in your diary, on the fridge, anywhere you’re going to see them all the time - this makes them much more real and not so dodgeable !

Once you have written goals, its a smart idea to check how watertight they are !

You can download our goals template from the downloads section - to make sure they’re SMART goals - ie specific, measurable, achievable, realistic and timebound !

Its amazing how we can try to cheat ourselves by having wishy washy goals, such as lose some weight ! How much? By when? From where exactly? Getting really clear on your goals really starts to make things happen !

We’ve just been experimenting with the idea of a goal wall - for all our team !

We’re going to take a polaroid of each of our team and have it above their goals on the goal wall, with some celebration points along the way to achieving them - our chosed method of showing milestones achieved - smiley faces of course !

Step one is having goals.
Step two is owning them and making them SMART goals.
Step three (often the hardest part) is telling everyone what your goals are…

because then you’ve really got to do them !

In case you’re getting confronted by the whole goal setting and goal achieving thing consider the quote of the day today….

The world makes way for the man who knows where he is going !
Ralph Waldo Emerson

What’s your story in 6 words…?

Thursday, May 7th, 2009

What's your story in 6 words...?

What's your story in 6 words...?

Apropos of absolutely nothing… just because we’ve been having so much fun with this on linkedin and triiibes, here’s a kinda off beat blog post for you….

Legend has it that Hemingway was once challenged to write a story in only six words. His response?

“For sale: baby shoes, never worn.”

Starting in 2006, SMITH Magazine re-ignited the recountre by asking readers for their own six-word memoirs. They sent in short life stories in droves, from the bittersweet (“Cursed with cancer, blessed with friends”) and poignant (“I still make coffee for two”) to the inspirational (“Business school? Bah! Pop music? Hurrah”) and hilarious (“I like big butts, can’t lie”).

My question is : What would yours be…?

Mine is : still curious about people and stuff.

You can see the video that sparked all this off just here….

http://vimeo.com/335019

As we’ve been throwing this back and forth across the internet - several people have sent through their business stories - it seems to me that this is a new twist on the elevator speech, which was supposed to take one minute, and more succinct that Twitter at 140 characters.

Just 6 words to describe the vision, mission and whole ethos of your business …..

Can you do it….?

You’re part of the team too !

Wednesday, May 6th, 2009

You're part of the team too !

You're part of the team too !

Following on from the PDF blog, its no good having a happy team, if you’re stressed up to the eyeballs and lost in the dizzyness of bizzyness !

So how can you guard against this little predicament ?

The answer is planning.

Before you all throw your arms in the air and start shouting about why its impossible to plan anything in your business…. or is that just my overactive imagination and you’re all smoothly gliding through the glistening waters of retail?

Consider that stress comes when you feel out of control, or in effect the feeling of stress is a direct link to you thinking that you’re going to fail ! You don’t get stressed making a cup of tea, or starting a journey that you’ve completed a gazillion times…. We only get stressed when we think about what we have to do and we think that we might not complete this in time !

Its quite a simple explanation and i fought against this when i heard it, in fact i thrashed about like a fish out of water, but in the end I had to agree that it is in fact true !

So, to avoid stress, and while i get that a bit of stress can be a good thing, forcing us to up our game, none of us want to live in a stressful state all the time - besides which its pretty unhealthy for you (and ladies, its apparently very ageing - so no amount of expensive wrinkle cream made from microdermoplasticpeptioozeides are going to help !

Instead, planning, delegating and getting focused on the priorities are high on the list of groovy things to do !

Plan your work and work your plan is a good motto for wrinkle free skin - and while its nice to wave your staff off happily its not so nice to be the one left tackling the yeuchy jobs, this tends to make us moody and irritable (well, me anyway)

So, plan the work, divide up the responsibilities and get them ticked off the list, so you can focus on the things that are actually going to take your business forward.

Vagueness creates confusion while clarity creates action steps, excitement, and avoids the necessity for expensive surgery !

Are your team all headed in the same direction ?

Monday, May 4th, 2009

Are your team all headed in the same direction ?

Are your team all headed in the same direction ?

For many of us creating, maintaining and developing our teams is one of the most challenging parts of running a business. Oftentimes it can feel like herding cats !

We all know what we’re supposed to do, be inspiring, provide a vision and gee everyone along, praising them and keeping them on track ! Simple huh? Not in the experience of anyone that i know that runs a business !

So how can you make it easier on yourself? Well, while it doesn’t solve all the problems (and lets be honest here, what would? ) a short - 10-15minute personal development meeting each week can work wonders….!

We use the personal development form in the downloadable documents to keep us all on track (RR Doc 09) The beauty of this system is that it works according to Einstein’s theory of compound interest…. bet you weren’t expecting that from a single form?

What i mean by this is that, we all evolve slowly, some slower than others - granted, and sometimes we make a leap or a bound, but generally its more a process of evolution than revolution. Our PDF meetings and forms, focus on making small changes each week, rather than a gigantic step at any point. Even a 1% improvement in someone’s performance each week magnified by a whole 52 weeks in a year will ensure that you finish the year in a very different place to where you started it…!

By focusing on how your staff can develop themselves you can see real contributions to the business evolve and keep a track of everyone’s goals..!

But what if there’s only you in your business? Well, then its even more important to take the time to keep yourself on track. When you can see improvements each week you’re more likely to have a realistic view of your business and what you can achieve. Looking back over a year will give you a realistic view of what you’re capable of and a way to record it.

the greek philosopher Socrates said that “a life unexamined is not worth living” which may be a little harsh, but he had a point !

Is your business on the map?

Friday, May 1st, 2009
Is your business on the map?

Is your business on the map?

Even if you don’t have a website, read on because this is important for your business. More and more often now customers are searching online for answers to their questions or solutions to their problems. So the biggest determinant to whether or not they walk through your doorway is not your location, but whether or not they can find you on line when they are searching…..

I used to look at searches for my shops and vaguely wonder how to come up in the results, or why we weren’t in the results, but now I have the answer, and its really really easy !

Google has recently announced its IP-based local search results. So make sure that your business can be easily found by going to the Google local business centre and entering your details. It’s as simple as that….!

Ensure that your business can be found by anyone searching online by simply showing up in the searches on Google Maps by using Google’s Local Business Center — it’s FREE!

Start by visiting the Local Business Center, and supply your business information. You will then be able to upload photos, specify categories, payment options and business hours and much more.

Google Links:
Google Maps:
http://www.maps.google.co.uk/

Local business center
http://www.google.co.uk/local/add/businessCenter

Peterborough example:

Peterborough giftshop

http://www.google.co.uk/search?hl=en&q=peterborough+gift+shops&meta=&rlz=1W1GEUA_en-GB&aq=f&oq=

Searching under giftshops and Peterborough brings up my shop, sadly at J position, but if I’d known about this earlier we could have been much higher…

Another thing to do here, is when the search results come up, if you scroll down through the entries you’ll find lots of review sites. If you enter your details in their lists and directories as well, you’ll come up even higher. This will probably take you an hour or so to complete, but its free and if it brings your shop to the listings on page one of the Google search engine – then it’s a safe bet that its worthwhile!

While you’re at it, check out your Google profile at http://www.google.com/profiles and make sure that that’s updated too…..

There’s lots of routes to Rome, so make sure you’re leaving some signposts !